Privacy Policy

1. Who we are

Digital Product to Income operates Digital Income Automation, a Messenger-based customer support and sales automation service. For privacy questions, contact tondigitalonline@gmail.com.

2. Information we may process

Depending on how you interact with us, we may process information provided through Meta Messenger and our checkout process, including:

• Messenger identifiers needed to route replies to the correct conversation, such as a Page-scoped user identifier (PSID).
• Messages, button selections, postbacks, referral information, and timestamps sent through Messenger.
• Purchase and checkout status needed to confirm payment and deliver purchased digital materials.
• Contact information you voluntarily provide during checkout, such as an email address.
• Technical logs used for security, troubleshooting, duplicate-delivery prevention, and service reliability.

3. How we use information

• To respond to customer questions and provide requested product information.
• To create and manage a checkout session when a customer chooses to purchase.
• To confirm successful payment and deliver access information for purchased digital products.
• To prevent duplicate fulfillment, troubleshoot failures, and protect the service from abuse.
• To comply with legal, accounting, security, and platform requirements where applicable.

4. Service providers and platforms

We may rely on service providers that process information on our behalf or as independent platforms, including Meta Platforms for Messenger, Stripe for payment processing, Cloudflare for web delivery, and hosting infrastructure providers. Their handling of information is subject to their own policies and contractual terms.

5. Payments

Payment details such as full card numbers are handled by Stripe and are not stored by Digital Income Automation. We may receive limited transaction information needed to confirm payment and fulfill an order.

6. Data retention

We retain conversation, order, delivery, and operational records only for as long as reasonably necessary for customer support, fulfillment, fraud prevention, accounting, security, legal obligations, and service reliability. Retention periods may vary depending on the record type and applicable requirements.

7. Your choices and rights

You may request access, correction, or deletion of personal information we control, subject to applicable law and legitimate retention requirements. Deletion instructions are available at our Data Deletion page.

8. Security

We use reasonable administrative and technical safeguards designed to reduce unauthorized access, misuse, or disclosure. No system can guarantee absolute security.

9. International processing

Some service providers may process information in countries other than your own. Where required, we take reasonable steps to use appropriate safeguards.

10. Children

Our services are not directed to children under the age required to consent to online services in their jurisdiction. If you believe a child has provided personal information, contact us.

11. Changes to this policy

We may update this policy as our services or legal requirements change. The current version will be posted on this page with an updated date.

12. Contact

Email: tondigitalonline@gmail.com